Delta Air Lines has extended compensation offers of $30,000 to each passenger who survived when their aircraft crash-landed at Toronto airport on Monday.
The Minneapolis-originating flight experienced a dramatic landing incident where the aircraft skidded down the runway while on fire, ultimately overturning. All 80 occupants, including 76 passengers and 4 crew members, survived the incident, with most sustaining minor injuries.
The Transportation Safety Board of Canada, supported by US officials, is investigating the incident’s cause. Investigators have retrieved both the cockpit voice recorder and flight data recorder, and workers removed the aircraft from the runway Wednesday evening.
A Delta representative confirmed the compensation represents an advance payment without conditions to help passengers address immediate financial needs. However, Toronto-based law firm Rochon Genova indicates Delta plans to subtract these payments from future settlements.
Legal representative Vincent Genova noted his clients experienced “serious personal injuries requiring hospitalization” and anticipated a “fair and timely resolution.”
Similar compensation precedents exist in aviation incidents. Asiana Airlines provided $10,000 in initial payments after a 2013 San Francisco crash, while Alaska Airlines offered $1,500 to passengers after a door-plug incident in Portland last year.
The crew’s quick response prevented fatalities. Delta CEO Ed Bastian commended the crew’s actions as “heroic but expected,” emphasizing their safety-first culture.
Passengers recounted intense moments during the incident. One described “a very forceful event” with sounds of “concrete and metal” at impact, while another reported passengers “hanging upside down in their seats like bats.”
Aviation experts reviewing footage suggest severe winter conditions and rapid descent may have contributed to the incident.
This marks North America’s fourth major aviation incident in three weeks, including a separate collision of two small aircraft in Arizona resulting in two fatalities. However, Transportation Secretary Sean Duffy maintains air travel’s safety record, stating, “There is no pattern behind these events. Each one is very unique.”
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